A web hosting service is a kind of hosting service on the internet that permits persons to have their websites accessed through the World Wide Web. One of the competent web hosts today, Easy CGI, offers space to clients on a server that they own for their clients’ use. They provide the user or client with blogging tools, have a free website builder, are e-commerce ready, have asp.net with AJAX and have plans that start at reasonable and competitive prices.
EasyCGI, by regular standards, is a large company that offers web hosting services. The types of web hosting offered include Shared Web Hosting services, Reseller Web Hosting, Email Only Hosting, and Web Forwarding. The features that they take pride on are their excellent costumer support services and their 24/7 systems monitoring.
Easy CGI pretty much misses some essential features such as the use of subdomains, which is critical in dividing a website into various sections, and a good website builder among other things. But, it still manages to make up for these missed features through their competitive pricing and overall appeal. Before choosing to use EasyCGI as a web host provider, consider the following pros and cons in deciding to go with the company.
Should You Go With EasyCGI?
Compared to other web hosting companies, Easy CGI provides a reasonable price relative to the size of the company who wants to use it. The control panel that they provide manages various aspects of your account through a personalized control panel, which is pretty much ordinary in terms of features despite the fact that they undergo frequent upgrades.
Unlike other more popular control panels, such as DirectAdmin or cPanel, it is somewhat slow and awkward. The idea that it has no graphics makes it uninteresting to use but, nevertheless, it is still completely functional. In a matter of 10 to 20 minutes, you can definitely get used to it and it still manages to get the job done without getting too bothered by the fringes.
All of the conventional technical support systems that other companies offer, such as phone support, live chat, and e-mail are all available. Users of the service said that the company provides their costumers with polite and friendly call and chat agents. Being polite and friendly is important but knowledge base of the service they provide is another issue.
Although there are times when agents provide the caller with good solutions, more often, agents tend to somewhat purposefully delay the process and at times never even address issues that concern the caller. There are times when the call agent asks you to hold the phone for 20 minutes and after which you will be directed to an answering machine. What’s sometimes worse is that they don’t even call back. There are times, however, that they do call back but not with more serious issues. This really cuts down the credibility that EasyCGI supposedly values by satisfying clients through their support methods. This is one area that they really need to develop. The Help and
The general support section, on the other hand, provides a full list of easy and understandable tutorials which includes all of the features that goes along with the setup guides for certain programs and e-mail instructions.
The Hosting Package
Easy CGI provides a good hosting package. They offer 500 e-mail accounts which include forwarding, use of aliases, automatic responders, spam protection and Simple Mail Transfer Protocol (SMTP). They support many databases such as MySQL and ODBC and do File Transfer Protocol (FTP). The service also supports Active Server Pages (APS), Perl, PHP and Secure Sockets Layer (SSL).
A critical downside of the service is that they do not provide a good Site Builder tool, although they make up for this one through their options to add galleries and shopping carts with the webpage. This means that they don’t completely get cut down in this particular area.
EasyCGI’s edge in terms of their hosting plan is that they provide a huge disk space of 350 GB and a 3,500 GB bandwidth and that’s just on their basic hosting plan. These features are way beyond what most hosting plans that offer at the same or almost the same price. The service allows their users to the use of indefinite disk space plus monthly transfers.
Of all the Linux Virtual Private Servers (VPS) that other web hosting service companies offer, Easy CGI has an edge in this area. EasyCGI’s Linux VPS service provides customers with secure hosting, has Root Level Access, hosts for an indefinite number of websites and supports Perl, PHP and SSI among all others.
But their edge mainly relies on the fact that clients and webmasters have the advantage to utilize Open Database Connectivity (ODBC) that most webmasters would like to have their hands on. Clients will not find any error in this area. The OS Commerce feature has a good set of functional online shopping cart.
The service provides Community Server Standard 2.0 in all of their hosting plans which make a good, functional social networking feature that owners of the websites can use to effectively be able to contact their costumers. Customers, in turn, can effectively ask for queries they may have regarding services and products the website offers.
When it comes to reliability, Easy CGI offers speedy and good response to internal and external network queries with little or no lag while connecting to the databases providing good user navigation experience. During the year of 2007, EasyCGI clients met serious issues because of severe server outages. Clients began having frequently and really long period of downtimes and, at that time, the service was slowly losing its integrity. But, recently, the service they provide has become more functional than it was before.
The good side of Easy CGI is that it offers cheap and reasonable hosting rates. As what we expect from a Windows web hosting provider, EasyCGI continues to perform very well with asp.net through their hosting and VPS plans. The control panel is seemingly uninteresting but nonetheless completely functional and still meets a client’s needs.
The service provides free domain privacy on all of their hosting plans. It is versatile when it comes to the use of Active Server Pages and their idea of allowing users to create unlimited File Transfer Protocol accounts makes it much more interesting. On the other hand, their customer support really needs to be fine tuned. The knowledge base of their agents needs to be checked because of the occasional unsatisfying solutions that they provide and, even worse, they don’t provide any solutions at all.
Customer support doesn’t seem to be available every single time like what they claim to have. Easy CGI, however, stands out when it comes again to SMTP management, their same day setup and use of alternate MX records.
Overall, EasyCGI is a very flexible, good web hosting service that has add-ons and fast upgrades with a whole lot of storage for files. Easy CGI is a very straightforward when it comes to the services they offer and comes with everything users or clients expect to have in a standard web hosting service provider. ASP or PHP developers can expect good things from this web hosting company.